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Interview
dernizing freight
Matthew Ware shares his view on why air freight resilience is crucial to managing global supply chains
With more than 20 years in the freight industry , Matthew Ware has gained invaluable experience and deep sector expertise . As the current CEO of CFL , Heathrow ’ s only on-airport express courier handler , Matthew oversees operations , working with nearly 30 airlines to provide customers with an unrivalled drop-off and collection experience for cargo shipments .
“ I spent 16 years working at FedEx in a variety of positions , including running the FedEx Express courier facility at Heathrow Airport , which saw me join the executive board at CFL in 2013 as the shareholder representative for FedEx Express ,” Matthew begins . “ When CFL ’ s existing Managing Director left in 2016 ,
I applied and was fortunate to secure the opportunity , later becoming CEO at the beginning of 2023 .
“ In a nutshell , CFL helps courier companies of all sizes move shipments in and out of the UK more quickly than any other means , and often faster than DHL or FedEx can manage . Our shipments can be collected around an hour after the flight has landed , meaning customers can make same-day deliveries from Heathrow to several regions in the UK .
“ CFL is owned by its customers ; we operate under not-for-profit guidelines and any profits are reinvested into the company . This enables us to offer competitive pricing , and we ’ re constantly looking for ways to create value propositions that compete
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