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Rail
Chalkwell , Leigh-on-Sea and Southend-on- Sea , and students to the various secondary schools , colleges and university sites located right across the route . In fact , we have always had a commuter-dominated customer base , with about 75 percent of our journeys falling under this category prior to the pandemic . However , this proportion , as is the case with all train operating companies serving London from the home counties , decreased during and after the pandemic ,” he says .
Sustainable services
It is no secret that the pandemic has had devastating impacts on many industries , with transportation one of the worst hit due to the travel restrictions that ensued and subsequent changes to customers ’ working patterns , shopping and leisure travel habits . Nonetheless , for c2c , this difficult period brought about a number of new and positive developments . “ We have enjoyed closer and stronger working relationships with many of our key stakeholder partners since the pandemic , including officials at the Department for Transport ( DfT ).
“ Like the majority of UK rail companies , we have historically worked under fixedlength franchise contracts let out by the DfT . However , these contracts ended during the pandemic , as they were replaced with shorter term ones . Notably , the new contracts require yearly accountability to the DfT on our spending and outputs . With the new government ’ s proposals for nationalization and public ownership of the railways , this partnership working is likely to continue ,” Steve informs . c2c ’ s recently launched net-zero strategy , a ten-year plan to build a successful and sustainable railway for colleagues , customers and communities , is another key component of its vision for the future . Net Zero is about offering sustainable services to communities while also focusing on becoming a profitable business . The team at c2c has an important
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