087 2735470 halligantransport @ eircom . net in which we are in charge of loading and unloading most of the cruise ships that come into the UK . This includes any object that needs to go on or come off the ship , such as post for the crew . Since crew members may stay on these cruise ships for up to nine months , they order what they need from Amazon , which delivers to us . From there , we consolidate those parcels and load them onto the cruise ships . Additionally , there have been instances where machinery parts needed to be replaced on board the vessel , and we had to deliver them just-in-time as the cruise ship only stays in port for 12 hours . We are then given a six-hour window , sometimes less , to deliver the cargo . If we deliver too late and miss the cruise ship , it becomes our responsibility to take that cargo to the next port where the ship will stop . Despite the potential penalties at stake , we have been extremely successful with this just-in-time model , which makes up most of our business . At Global Forwarding , we are especially proud of this part of the business as it can be challenging to offload and onload within a limited time while passengers are coming on and off the ship ,” he goes on .
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clients ’ fresh and frozen products always arrive in pristine condition . Its dedicated foodstuffs team assists customers with all their export and import requirements , delivering door-todoor global transport solutions both ambient and temperature controlled , by road freight , sea freight , and air freight . These operations are supported by customs brokerages and vet and port health formalities .
“ In contrast to our UK division , we export significantly in Ireland , with our business distribution being around 60 percent export and 40 percent import , creating synergies between the two divisions ,” William explains . “ Ireland is also recognized as the ‘ Food Island of Europe ’ with 25 percent of the world ’ s supply of
milk powder supplied from the island .”
Delving deeper into the scope of Global Forwarding ’ s overall services , Mark explains how its just-in-time deliveries are carried out . “ We have recently been selected for a project
HALLIGAN
TRANSPORT LTD
087 2735470 halligantransport @ eircom . net in which we are in charge of loading and unloading most of the cruise ships that come into the UK . This includes any object that needs to go on or come off the ship , such as post for the crew . Since crew members may stay on these cruise ships for up to nine months , they order what they need from Amazon , which delivers to us . From there , we consolidate those parcels and load them onto the cruise ships . Additionally , there have been instances where machinery parts needed to be replaced on board the vessel , and we had to deliver them just-in-time as the cruise ship only stays in port for 12 hours . We are then given a six-hour window , sometimes less , to deliver the cargo . If we deliver too late and miss the cruise ship , it becomes our responsibility to take that cargo to the next port where the ship will stop . Despite the potential penalties at stake , we have been extremely successful with this just-in-time model , which makes up most of our business . At Global Forwarding , we are especially proud of this part of the business as it can be challenging to offload and onload within a limited time while passengers are coming on and off the ship ,” he goes on .
People first
Alongside a reputation for timely delivery and reliability , Global Forwarding has built its success on excellent customer service . “ Having the best sales team is crucial to bring in business but having a dedicated internal team to look after customers is equally important . Our customer service team ’ s accountability sets us apart from larger corporations . When we take an order from anywhere in the world , our team takes responsibility for it all the way through to final destination delivery and billing . In other words , customers only have to discuss with one point of contact within our organization , unlike larger carriers where they may deal with multiple people
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