__________________________________________________________________________________________________ Sperry Marine
Systems ( INS ),” Ralf opens . “ We also offer additional systems like Echosounders , GMDSS , and communication systems to create complete navigation solutions tailored to various types of vessels .
“ Due to the growing trend of shipbuilding in Asia and the need to provide cost-effective yet high-quality solutions , Sperry Marine has adapted its manufacturing process in recent years . We ’ ve established a partnership-driven supply chain for our developed products , which enables us to ensure scale in fluctuating markets and stay up to date with the latest technologies . This approach has proven successful , especially during disruptions like Covid , as we can provide products from stock with minimal disruption to customer projects and global spare parts availability .
“ As part of our commitment to provide high-quality service that ensures first-time fixes and continuous improvements to our global service network , we ’ ve added a service network in Korea and strengthened our
presence across North America ,” he adds . “ Our new office in Busan , South Korea , offers enhanced logistics and spares support to provide immediate availability in the region .
Customer engagement
“ With an established presence in North America , we understand the vast differences between ports and aim to improve responsiveness through new service locations . We ’ ve recently extended our reach to the US East and West Coasts , which will enhance onboard attendance on key shipping routes and ports and ultimately provide better support to our customers .
“ We ’ ve also added a new demo room in Hamburg , Germany , which allows customers to directly experience the latest INS functionalities ,” Ralf continues . “ This model enables us to showcase new features , third-party integration support , and the connectivity of cutting-edge bridge technology , as well as encouraging face-totlimagazine . com 91