Transportation & Logistics International Volume 12 - Issue 1 | Page 40

Delamode International Logistics _______________________________________________________________________

Watch the full interview with Mike and Joanne on our podcast

responses incorporated the notions of hard work , passion , pride and drive , alongside respect and understanding . And what we try to do is embed those responses into our culture . I haven ’ t worked for a company before where there ’ s been so much communication , in terms of asking how we ’ re feeling , and not simply asking , but acting on those answers , and following up on them . I think that is key to a successful business ; internal communication and working together as one .”
With these pillars in place , the future looks bright for Delamode . Mike shares that the company ’ s strategy going forward is to consolidate business activity at the Southampton facility . Furthermore , he notes that Southampton is currently geared to a B2B offering , which ‘ is relentless .’ “ We ’ ve got 24 doors where containers come in and out . We can flex from one-to-three shifts 24 / 7 , if necessary , in peak times . For B2C , the warehousing layout and configuration requires different approaches , and we are refining these processes at our Braintree facility , so we can be ready to scale-up when opportunities arise ,” he says .
Joanne adds that clients can expect more automation , and the business ’ warehousing capabilities will be better showcased . “ We ’ ve made excellent strides in terms of Southampton DC ’ s infrastructure and now we will move this approach into our satellite operations . Traditionally , Delamode is renowned for freight forwarding and transport services , but not so much for warehousing logistics . We are now promoting this aspect both internally and externally as a group to enable Delamode ’ s forwarding and transport customers to take full advantage of efficient handling , bonded storage , high volume order processing , pick , pack , POS fulfilment and value-added retail logistics services , including reverse logistics ,” she concludes .
Under the company ’ s leadership team , who all share Mike and Joanne ’ s vision of excellent client service , continued innovation , and growth , Delamode is set for a prosperous future . As a pioneer in the warehousing logistics industry , this company will endeavor to provide trusted supply chain solutions , adding real value with a business edge for its clients , despite the ever-changing landscape . ■
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