Transportation & Logistics International Volume 12 - Issue 1 | Page 39

_____________________________________________________________________ Delamode
International Logistics industry lobbying , training excellence for new generation teams , net-zero initiatives and valuable roundtable discussions . The celebrations will allow both leaders to platform Delamode ’ s capabilities to stay at the forefront of best practices within the industry .
We then steer the conversation towards the topic of technology . Recently , the company has made significant investments in optimizing its digital opportunities . The installation of a new WMS system is one such example on which Joanne elaborates : “ Functions like real-time portal access for our clients ensures that their goods are fully tracked and traceable , right through the order process . This is powerful information , and assists our clients with the visibility required to make informed decisions . It ’ s also particularly helpful when trying to navigate the supply chain challenges Mike mentioned .
“ It also helps with integration . When you ’ re talking about high volume , these operations can ’ t be done with basic systems . Everything requires interconnectivity now to avoid duplication and manual intervention . So , this installation brings efficiency to our logistics services and enables our clients to focus on their end goal , which is selling their products , and tackling any issues that could impact their orders ,” she explains . It seems that digitalization is gaining more significance across the logistics sector . For Delamode , this is an opportunity to improve productivity , and empower its teams with the necessary tools to fulfil their work accurately and to the best of their ability . “ The competition is tight ,” Mike says . “ If you look at countries like France , for example , the cost of labor has been particularly high for decades , which has pushed early investment in automation ahead of the UK . Furthermore , post-Brexit , the UK no longer benefits from a ready supply of labor . However , at Delamode , we saw this coming and commenced our program of investment some years ago , which allowed us to transition from a labor-intensive agency-based operation to a more highly trained , permanent team that is empowered by efficient systems and facilities .
“ We still have a way to go , but we have made the hard yards and laid strong foundations with our new WMS . This step also enables the technology designed for
I think that is key to a successful business ; internal communication and working together our VNA forklifts , which will boost efficiency and contain supply chain costs for our clients . We plan to share these benefits in the latter half of this decade . I believe this client partnership delivery of value is what will keep us ahead of the curve ,” he shares .
Moving away from the technical side of the conversation , we then discuss the company culture . As Joanne is a fairly new face to the business , she is best equipped to offer insight into what it ’ s like to work for Delamode . “ When I first interviewed for the role , I was asked about my values , to which I replied that teamwork is the first one . Second is that it ’ s crucial to be passionate about what you do . Finally , there must be real benefits in what you offer the client base . It just so happened that my values are aligned to Delamode ’ s . Once I came on board , and we talked more about those values , we undertook a quick project where the HR department asked the staff , ‘ what do each of these values mean to you ?’ Some of the
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