_________________________________________________________________________________________________ United Airlines
plastics; about 18 months ago we converted from plastic silverware to a bamboo product and this year we’ re looking to provide multipurpose sustainable cups for both hot and cold beverages.”
From a food and beverage perspective, key initiatives for United in 2026 include a menu design refresh for the entirety of the business class product.“ Looking further ahead, I think the club and lounge footprint will look dramatically different in five years, using our current road map,” concludes Aaron.“ We’ ll be piloting some new food and beverage offerings and measuring impact for
a potentially broader roll out, in conjunction with updating facilities and expanding our network. I’ m unbelievably excited about the future.” ■
www. united. com / en / gb they want, plus it eliminates waste. As a business, this is a great win – it’ s good for the environment and it’ s good for customers.
Reducing waste
“ Food waste is at the top of our list when it comes to sustainability, but we’ re also looking at advanced AI capabilities and camera technology to help us analyze what is and isn’ t being consumed on the plane, allowing us to investigate why and evaluate opportunities to scale back. We piloted some of this technology on a Sao Paulo to Chicago trip where we discovered about 20 percent of customers were taking advantage of the mid-flight snack options, yet we were provisioning one-to-one. With this knowledge, we could pull back the provisioning ratio and slightly reduce the amount of food boarded, saving money and space on the aircraft, burning less fuel and sending less to landfill. Another area we’ re concentrating on is reducing single use
Partner
Exclusive Representation of Top Food & Beverage Brands Harvey Alpert & Company( HACO) provides exclusive representation for top food and beverage brands to the airline channel. From iconic household names like Minute Maid and Dasani to custom snack mix specialists like Summer Harvest, HACO represents the brands and products passengers love.
Custom Service Solutions HACO partners directly with airlines to deliver thoughtfully curated, custom solutions that enhance the onboard experience while improving operational efficiency and managing costs.
Industry-Leading Support With a deep understanding of the airline channel and a commitment to industry-leading customer service support, HACO actively manages the supply chain to drive efficiencies and support reliable, on-time delivery.
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