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Unifi
Aviation in cabin cleaning services.
“ We are essentially building on the model that we have in the US, entering adjacent service lines to become a full-service provider in the UK as well. This approach is only possible because we have built a scalable business model. This has enabled the business to grow three and a half times over the last four and a half years. With the infrastructure we have created, we could take on another $ 1.5 billion of business without our costs increasing much. By developing in this way, we have the ability to keep expanding into new territories.”
Gautam then looks ahead to the company’ s ambitions for the remainder of the year and beyond:“ We want to continue delivering an exceptional experience for our customers, knowing that a positive employee experience leads to a better customer experience, which ultimately drives business growth. A priority for the company over the next 12 to 18 months will be expanding service lines in the UK and Ireland to move towards a more complete offering similar to what Unifi provides in the US. We are also planning to expand into Continental Europe and open new service lines in the same timeframe.”
Gautam concludes with a reflection on the business’ long-term goals:“ Our vision as a company is to be the most respected aviation services company. We will achieve this by providing exceptional experiences to our employees and our customers, making sure that we are getting them to their destination safely and we are well on our way to making that vision a reality.” ■
www. unifiservice. com
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