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Headquartered in Chicago , Illinois , United Airlines ( United ) is a major airline in the US that was formed by the amalgamation of several airlines in the late 1920s . Since its merger with Continental Airlines in 2010 , the company consistently ranks as one of the world ’ s largest airlines , and in fact , currently stands as the first by number of destinations served and fleet size . Today , United operates an extensive domestic and international route network across the US and all six inhabited continents . To maintain its scale and position in the market , United must constantly ensure that it offers its customers new and exciting options . One such project is its current journey to redefine the onboard dining experience by modernizing menus and delivering exclusive unique products , designed to entice and delight those in flight . To learn more about this , we are joined by Jenefer Jackson , Director