Transportation & Logistics International Volume 12 - Issue 3 | Page 77

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Rail

Part of the Italian transportation firm Trenitalia is c2c Rail ( c2c ), an award-winning UK-based train operator running services between London Fenchurch Street and Shoeburyness . Widely recognized as one of the UK ’ s most punctual and popular train operators , the company serves 26 stations in East London and South Essex . Steve Knights , Head of Commercial Growth at c2c , gives us a valuable insight into the company ’ s evolution , history , and promising growth aspirations . “ Back in the 1990s , c2c used to be known as the Misery Line ,” he opens . Keen to transform this negative reputation , c2c made significant investments around the turn of the century , with new trains , station refurbishments , and the widespread implementation of ticket gates . “ From the late 1990s , the company was held by National Express before it was acquired in 2017 by Trenitalia , the Italian state railway . To this day , Trenitalia remains our owning group ,” Steve continues .

“ Geographically , we operate from London to Southend-on-Sea ( Southend ) in Essex , via the Essex Thameside area known locally as the ‘ Essex Riviera ’, all the way down to Shoeburyness at the end of the line . Essentially , we link communities in East London and South Essex with the cities of London and Southend . Though it is not necessarily a nationally recognized brand , c2c is well-known locally for taking commuters from South Essex to the City of London and the Docklands , tourists and day-trippers to the beaches , parks and attractions of
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