clients allocating us set annual market shares . Lastly , we offer contract tank options , leasing tank containers directly to customers so they can manage the transportation of their own products independently . Alternatively , we provide a fleet management service , where we manage their owned tanks and handle all the logistics for them ,” he adds .
Embracing technology
To deliver its complex suite of services to the same high standard across each of its international hubs , Suttons strives to optimize its technologies and resources . “ We have our own Enterprise Resource Planning ( ERP ) system , which we are in the process of refreshing . It enables us to fully manage the end-to-end process of our business , from the origination of a quote to the onboarding and operational management of a project . To further improve our efficiency , we have developed a range of operational procedures and policies and boast an in-house Lean Six Sigma team . This team monitors all our business processes and procedures , ensuring they are correctly implemented and eliminating any waste or inefficiency they may cause . As a result of their work , we are able to drive improvements in service standards and productivity .
“ Since we work with a wide range of shippers globally to move our tanks on their vessels , our supply chain is extensive . Thus , we utilize our Lean Six Sigma techniques to monitor the performance of our shipping partners by comparing estimated transit days to actual transit days . Doing so enables us to forecast transit time and provides predictability around our operational performance . Additionally , we have bought over 200 depot facilities around the world , which we leverage to store , clean , and maintain our tanks . Likewise , these depot facilities are also managed using sophisticated performance metrics . We assess the time taken from a tank entering their facility until it becomes available again , and we closely monitor all performance metrics , with a
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