__________________________________________________________________________________________________________ STRIDES
Continuous improvement
Another focus for the organization is staff training and green harvesting by working with tertiary institutions to foster the next generation of mobility professionals . “ SMRT aims to shape a skilled and future-ready workforce that will drive innovation and excellence in the rail industry and continue to build a sustainable and thriving public transport ecosystem for the benefit of all . We are also facilitating knowledge exchange by offering attachment opportunities for polytechnic lecturers at SMRT . This allows them to gain firsthand insights into the industry ’ s needs and challenges , fostering a stronger alignment between academia and industry practices .
Looking to the future , Lee highlights that alongside recent innovations the business will be focusing on the timely delivery of its current projects and lines . “ We want to make sure we ’ re doing a good job and delivering on our promises . Our focus will still be on our core service , which is public transport . We adopted the Kaizen framework , which ensures continuous improvement . It is only by doing well , reinventing ourselves , and innovating with new ideas that we can stay ahead of the game . Maybe in five years ’ time , we will have had to come up with something new , something better to optimize our services . We will continue to do all we can to better serve our clients . It ’ s a fast-changing world . You never know what will happen , so it ’ s crucial to stay relevant ,” he concludes . ■
www . strides . com . sg
tlimagazine . com 81