World Class Distribution and Processing of Steel Plate
 ______________________________________________________________________________________________________ Hyster
 Yale corporation . “ I ’ ve been at Hyster-Yale for 16 years , and I ’ d describe our culture as one of a public company with a private company culture ; we ’ re a public company , but we ’ re very family orientated from our chairman and CEO through to the board and every individual ,” Tracy reflects . “ While we ’ re a large company with a professional environment and over 8000 employees , I would categorize Hyster-Yale as one global team , as we work well together as one and connect often .
 Continuous improvement
 “ The first step to creating this kind of culture
 is to set the example to be followed . We promote open communication , for instance , with lots of face-to-face meetings or one-onone interactions with my teams across the globe . The crucial part is connectivity ; we use first names across the business and try our best to show that everyone in the company is valued and brings a unique contribution to the team .”
 As our conversation draws to a close , we ask Tracy his thoughts and goals for the company moving forward . “ Resiliency , first and foremost ,” he replies without hesitation . “ We ’ re going from a push organization to a pull one that can sequence our plants in the right manner to build a strong supply chain and withstand any changes in the marketplace . “ As a business , we ’ re committed to continuously improving our service and product offering , but personally , I want to build a robust supply chain that smooths out our complexities ,” Tracy concludes . “ Ultimately , we want to be able to better satisfy our customers with various options while also effectively managing our risk .” ■
 www . hyster-yale . com
 HOSE
 AND FITTINGS SOLUTIONS CENTER
 World Class Distribution and Processing of Steel Plate
 Our eight North American locations have provided high-quality steel plate products and industry-leading services since 1972 .
 OEM HYDRAULIC HOSE ASSEMBLY SOLUTIONS
 GRADES
 • Structural , Carbon , & HSLA
 • Alloy & Abrasion Resistant
 • Marine & Offshore
 • PVQ
 • Armor & Ballistic
 SERVICES
 • Plasma & Oxy-Fuel Cutting
 • Beveling
 • Press Break ( Up to 60 ’)
 • Drilling / Tapping
 • Counter Boring
 • Shot Blasting
 Contact us : 800-570-7674 | www . chapelsteel . com
 WE HAVE OVER 8,000 DIFFERENT PRODUCTS INCLUDING :
 • Air-Way Steel & Stainless Steel Adapters
 • Manuli Hydraulic Hose & Fittings
 • Flange Product & Live Swivels
 • Pneumatic Tubing & Fittings
 • Quick Couplers
 Livonia , MI • Charlotte , NC 800-234-0832 www . hydra-flex . com
 tlimagazine . com 65