Transportation & Logistics International Volume 11, Issue 6 | Page 45

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XDP
“ We have several unique attributes that set us apart . The agility and flexibility of our network ensures we provide a high-quality service , with any freight or parcel that enters the XDP network subsequently sorted through our manual sortation process . This procedure minimizes touchpoints and allows for a more varied freight profile , with flexibility regarding both the weight and dimensions of the freight we carry . In addition , our stamina and commitment to innovation enables us to drive continuous improvement and adopt an agile approach to our delivery services , which is crucial in a dynamic industry such as ours . Our workforce is dedicated to ensuring the highest quality of service for our customers by developing strong working relationships . This cooperative approach empowers us to better understand the needs of our customers , and work towards meeting them , alongside their strategic goals and deliverables ,” she emphasizes .
We are continually working on initiatives that provide us with enhanced control mechanisms , allowing us to elevate our service offering and drive quality
Employee engagement
As Isabella discusses the challenges she has faced in her own career , she also highlights her concerns regarding the IDW freight industry . “ Legislation is often very challenging in our sector , as regulatory compliance on business sometimes hampers the versatility we seek to achieve . My personal concern regarding today ’ s landscape within the industry , is the state of the UK road network
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