PortCity ____________________________________________________________________________________________________________
element is always at the top of our agenda , we want to enjoy the time we spend with our customers , and make sure that they get the most out of working with PortCity . We ’ ve also recently invested in some larger equipment to provide services for out-of-gauge , heavier forms of cargo , which I expect will present loads more opportunities for the company .”
The organization ’ s down-to-earth , peoplebased ethos extends further than client relations . PortCity makes a huge effort to support any of the people it deals with , employs , or directly impacts within its local communities , through its inherent mission to transform lives .
“ During new-hire orientation meetings , I have the privilege of speaking to all of our newest employees , and spreading our message ,” Eric elaborates . “ For me , to transform lives is to create better futures , which I believe every person wants for themselves , their families , and careers . We offer courses on topics such as financial literacy , to help our teams not only in the workplace , but also in organizing their households . We ’ re currently implementing the teachings from Jack Stack ’ s book The Great Game of Business , which encourages every team member to think and feel like an owner , by means of open-book management . Furthermore , we put a lot of the decision making in the hands of our employees , and have an open-door policy when it comes to new ideas .”
“ We ’ ve always believed , that by giving , you receive ,” Billy concludes , “ and treating people well and fairly is paramount to this . Everybody is striving for more and wanting to do better , and we want to create those opportunities to give our teams the ultimate in employee experience . Eric has done a phenomenal job with this , which is crucial to an enterprise such as PortCity as the southeast US becomes a larger gateway into the country , therefore increasingly more competitive in terms of additional warehouses and distribution centers . We ’ re just trying to give what we can , wherever we can , so that we can help as many people as possible , while we continue to grow .” ■
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