To double in size , however , a business must perfect the basics . It must stick to its underpinning ethos through good times and bad . On top of that , quality and performance must remain consistent . When these factors falter , brand image can fall apart – and with that , consumer trust .
Engaged workforce
So , what actions is Unipart taking to achieve its goal ? And what makes the UK-based provider different from its competitors ?
Adam ’ s quick to answer : “ The first thing that comes to mind is The Unipart Way , which is at the heart of everything we do at Unipart and is demonstrated in the way we think , the way we work and the way we behave .
“ It ’ s unique , and it sets us apart ,” he goes on . “ People talk a lot about company culture . I think a lot of our competitors try to sell culture to force people into their business .
That ’ s not our way of doing things . Rather , we live and breathe it . The culture of Unipart is unique and continuous , supports people to fulfill their potential , to continuously challenge the status-quo and improve , and to think about safety and sustainability in everything that we do , as a result people feel empowered and supported .
“ I ’ ve never worked for a company that ’ s so engaged with its workforce . Unipart puts its people , its partnerships and the planet right at the heart of what it does , and that is an incredibly solid basis for the long term-partnerships with customers whose values and goals align with our own .
“ We ’ ve dealt with some clients for more than three decades . They appreciate The Unipart Way , and how it can offer both flexibility and scalability . Unlike some firms , we ’ re not slow to make decisions . We ’ re quick , we ’ re primed to act , and we ’ re ready to jump on board a project and crack on .
“ We will only continue to grow since we have a range of leading partners supporting us . With them and their support , we ’ re confident that we can expand together and offer our amazing service to a broader demographic .”
These partners include Precision Facilities Management , Coombs Catering , and Staffing Match . Yet , despite its age , Adam conjures up the image of a young firm that still has something to prove .
Customer promise
This begets the question : Shouldn ’ t all businesses strive to prove themselves over and over ? Unipart is imbued by a young , entrepreneurial spirit and it seems keen to prove just how excellent it is , which is itself pretty laudable .
For Adam , another stand-out aspect of the company is its customer focus . “ Because we ’ re one of the UK ’ s largest employee-owned businesses , the whole thing feels incredibly personal ,” he reflects .
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