United Airlines __________________________________________________________________________________________________
As its centennial anniversary approaches, United Airlines( United) is focusing on evolving its food and beverage offerings throughout 2026 to enhance customer experience, forge new partnerships and promote environmental responsibility. Based in Illinois, Chicago, the major US airline is an industry leader in both fleet size and available locations, connecting travelers with a range of domestic and international flights. Alongside an extensive variety of destination options, United strives to deliver premium amenities and provide an escape from busy terminals with United Club products.
Since Transportation & Logistics International last sat down with United, the company has continued to invest and elevate passenger experience, making several improvements across all cabins over the past two years, comprising an increase in high-quality food on many longhaul flights and, in some cases, expanding choice through its new pre-order program. Head of Hospitality, Aaron McMillan, joined us to discuss recent developments and reveal more about United Club’ s plans for the upcoming year.
“ My role involves overseeing United’ s hospitality team and I’ m responsible for all
As customers travel, there’ s that touch of variety and local flair being woven into the food and beverages... We offer a diverse range of items to mirror United flights, and we manage our menu cycle very closely
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