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Having strong governance and good transparency have also been extremely important to CapMetro’ s success.“ We ensure that people understand how our decisions are made and really honor the public engagement feedback that we get. After all, we’ re spending the taxpayers’ money in delivering a public good. We need to make sure that we are looking at who has the strongest needs and making sure that we are meeting those needs everywhere we can.”
As Dottie and her team move towards 2026, they can see exciting, albeit challenging times ahead. Central Texas is anticipating massive economic growth, thanks to developments including a new Samsung chip factory and Tesla gigafactory.“ We have to think about where our economic centers are, how the region is expanding, and how we can help plan for the future,” agrees Dottie.“ We have the good fortune to live somewhere
that is growing, and that is a good problem to have, we just need to tackle it together with our partners.”
CapMetro is very proud of its role in providing reliable, accessible, sustainable public transportation to its community. Dottie concludes with an acknowledgement of the crucial role that the team plays in ensuring commuters reach their destinations.“ People are our secret sauce,” she says.“ Of course, I am biased as a native Austinite and a 30-year employee of CapMetro, but I must recognize all the team members that make it happen every day. We’ re all about the people, making sure everyone stays engaged. I’ m a firm believer that if you focus on good in the world, good things will come from it. I am always trying to keep that optimism going, and I look forward to continuing to do that work, connecting people, jobs, and communities.” ■
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