Transport & Logistics International Volume 13 Issue 3 | Page 152

________________________________________________________________________________________________________________________
General Manager Development Academy, all of which is designed to build the strongest bench of transit professionals in the industry.”
As a core pillar of its‘ New MV’ strategy, the business has implemented several new technologies like AI, data systems, and mobility technology, to future-proof operations and offer more personalized solutions.“ For us, the most impactful applications lie in performance optimization, improving the ridership experience, and of course safety,” Kevin explains.“ We’ re using AI to improve our employee experience, for instance, as well as driver monitoring and vehicle data. On the passenger side, we’ re enhancing the user experience through AI enabled call centers, digital engagement, automated notifications, and accessible app interfaces. Technology is the key to scalability, and we’ re building the infrastructure now to meet the transportation demands of tomorrow.”
Another key aspect of MV’ s overall operation is safety.“ Safety isn’ t just a priority, it’ s a core value woven into every aspect of our company,” Kevin confirms.“ We’ ve made substantial investments in advanced safety systems, comprehensive operator training, real-time data analytics, and robust field supervision. Our safety culture goes beyond policies and procedures; it’ s a shared mindset embraced by every employee, and as a result, our operations consistently rank among the safest in the industry.”
Turning to the future, Kevin shares what’ s next for MV.“ While we continue to invest in and build on the gains we have made in recent years, we will also be celebrating our 50th anniversary and the legacy
152