_________________________________________________________________________________________ John Wayne Airport
This strategy is also evident across the airport’ s operations. Charlene highlights JWA’ s sustainability efforts as an example:“ We take a practical, layered approach to sustainability. That includes everything from LED lighting and low-flow water systems to investing in electric ground support equipment and offering charging stations for electric vehicles.
“ As mentioned, our Fly Friendly program encourages general aviation jets to reduce noise and emissions, and this is championed by Vice Chair Katrina Foley, Board of Supervisors, Fifth District. Additionally, we’ ve partnered with local organizations on ecological restoration efforts as well. It’ s all about making choices that help us operate responsibly long-term.”
Superior customer experience
Charlene then concludes by sharing JWA’ s ambitions for the remainder of the year and beyond:“ We’ re focused on continuing our capital improvement work while maintaining superior customer service and guest experience. We also want to grow our community engagement efforts, especially with local organizations in the general community and within the aviation industry. Of course, we’ re always looking for ways to make travel through JWA even smoother and more enjoyable.
“ Further afield, in five years, I’ d like to see JWA known not just as a convenient alternative to larger airports but as a national example of how to deliver a high-quality, community-focused travel experience. I want us to invest in the airport’ s future and continue improving infrastructure, adding destinations, and embracing sustainability while staying true to our mission, vision, and values.” ■
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