_________________________________________________________________________________________ Ballyvesey Holdings
availability of operation. These services include full preventative maintenance inspections, comprehensive repair and maintenance packages, spare parts, manufacturing services, emergency repairs from mobile technicians, 24-hour extended operating hours, and full sales consultation, including design, specification, and ordering.
“ We also offer a range of services unique to our manufacturing partners, and we can offer customers bodybuilding procurement and liaison, manufacturer vehicle funding solutions, and a range of safety testing services including Tacho and ATF. Many of our depots are equipped with ADR bays, and we can offer on-site vehicle driver training. Our training programs are built with the goals of optimizing fuel efficiency, expediting technology integration, and developing telematics and reporting skills.”
Over the course of the last 50 years, Ballyvesey Holdings has built a reputation for providing reliable and comprehensive customer service.“ Customer service excellence is non-negotiable for us here at
Ballyvesey Holdings, and it all starts with the culture. Our company culture comes from the leadership team; they set the tone, set the direction, and ensure that our colleagues have the skills, resources and commitment to deliver a high level of customer support. Simply put, that means vehicle off road time is kept to an absolute minimum by quality work being completed on time, the first time and our customer kept fully briefed at every stage.
“ The work our teams put in each and every day is the foundation of our success. To deliver an unparalleled level of quality in the services we provide, the different divisions work together and communicate regularly. Our leadership teams consistently deliver constructive feedback to identify what can be changed and improved.
“ We’ re always investing in our colleagues, as we believe that rewarding and retaining them is essential. We have a regular intake of apprentices, and together with the manufacturers, we train and develop them as part of our future talent.
▼ Dedicated handover specialists and driver trainers ensure every customer gets the most out of their vehicles
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