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National Express fleet has also been renewed with many Levante 3As entering the fleet over the past 12 months with a few more due.
“ Thirdly, driver training is essential. Drivers are the representatives of our company on the road and at resorts, we are forever mindful of this. The driver can make or break a journey, whether it be a local one or to longer-distance destinations. A lot of our drivers have a long tenure with us; they enjoy what they do and are good at it. We have a lot of clients who ask for certain drivers on private hires and group bookings that we offer. We are indebted to their professionalism and dedication to their jobs.
“ Last but by no means least, it’ s important to ensure that we are offering the best value to our customers. We audit the hotels we serve, and provide regular feedback to ensure the facilities meet our customers’ expectations. We want to remain at the top of our game and be customers’ first choice. Our tag line is‘ Simply the best way to get away’ and long may it continue.”
Simon then looks forward, concluding with the company’ s approach to the coming years:“ In the immediate short-term future, we need to work closely with local authorities to secure new school contracts for the new academic year. We are also inching ever closer to bus franchising in Wales and continue to work with Transport for Wales on projects and initiatives that help to shape the future of public transport in Wales.
“ We have been rooted in South Wales since our inception, and we are committed to continuing to serve the communities as we have done for the past 100 years. We’ re continuing to expand with a depot in Bristol and wouldn’ t rule out expanding elsewhere if
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