_____________________________________________________________________________________ Mr
Clutch Autocentres
“ Moreover, we diligently measure all product lines and sales. Currently, we are actively exploring AI solutions with our developers at Wirebox, in order to improve the customer experience, and our efficiencies. It is crucial to note that many people now use their mobile devices to make bookings, so we aim to create a mobile-first, user-friendly booking experience on our website. We continuously seek feedback and often receive compliments about our website, which we are always committed to improving. Ultimately, we prioritize understanding and meeting our customers’ needs.”
Advancements in technology have also influenced Mr Clutch Autocentres’ offerings with the growing popularity of electric cars, leading the company to begin servicing hybrid and electric models.“ Initially, sourcing parts for electric vehicles was a challenge, which is why we hesitated to enter that market until recently. We did not want to disappoint customers by scheduling a service
only to inform them that we could not supply necessary parts. Now, with Tesla comprising about 40 percent of the electric car market and many of these vehicles aging, we are ready to launch our electric car services. In the next couple of months, we will be introducing our new service with qualified technicians, having invested £ 30,000 in purchasing the necessary equipment and tooling. Given the significant demand in London and the South East, where electric vehicles are increasingly common, we plan to dedicate one of our sites here to do this service. Over time, we aim to expand our electric car servicing across multiple locations.”
By embracing technological innovations and evolving customer demands, Mr Clutch Autocentres solidifies its position as an industry leader in comprehensive automotive services. ■
www. mrclutch. com
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